Frank Shaw (Bayonet) Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details: Frank Shaw (Bayonet) Limited Merse Road North Moons Moat Redditch Worcestershire B98 9HL United Kingdom Phone: 01527 66241 Fax: 01527 584455 Email: jo@frankshaw.co.uk VAT GB487940982
Making A Purchase
You may only purchase goods on this site for invoice and delivery in the UK. For all other countries please send us your enquiry. Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. We accept Visa and Mastercard. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, post or over the Internet. All goods are charged for at the time of order.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Goods will normally be despatched by Royal Mail Standard Parcel Service
Delivery Schedule
We deliver your order right away. We will normally send your order to you in 1 business day.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. If you wish to cancel a refund will be sent to your card on notification
Tax Charges
VAT at 17.5% is added for all orders for delivery in the UK. All other orders are VAT free.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01527 66241 (International +44 01527 66241) or fax us on 01527 584455 or write to us at Merse Road North Moons Moat Redditch Worcestershire B98 9HL United Kingdom
Privacy Policy
Frank Shaw (Bayonet) Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Frank Shaw (Bayonet) Limited Merse Road, North Moons Moat, Redditch, Worcestershire B98 9HL, UK Tel: 01527 66241 Fax: 01527 584455 Email: sales@frankshaw.co.uk
